Privacy

Privacy Policy
Marie Selby Botanical Gardens, (MSBG), operators of selby.org, recognizes the importance of protecting the privacy of the users of its websites and related services.   It is necessary to gather certain information from you in order to provide an efficient and pleasant experience. By using a number of security technologies in our Web sites, we maintain the privacy of your information and consider this a priority. We also adhere to strict policies preventing the unauthorized use of your personal information. Information collected is for internal use only; MSBG does not sell or collect personal information for the use by other parties.

1.  Which websites are covered by this statement?
Selby.org and all domains and subdomains owned by Marie Selby Botanical Gardens, Inc.  Selby Gardens websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Selby Gardens website. Selby Gardens does not control those sites or their privacy practices, which may differ from Selby’s. We do not endorse or make any representations about third-party websites. The Selby Gardens Privacy Statement does not cover the personal data you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company before submitting your personal information.

2. What types of information do we collect?
Personally identifiable information is information that is associated with your name or personal identity. Selby Gardens uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Selby Gardens. We take seriously the trust you place in us. Selby Gardens will not sell, rent or lease your personal information to others.  Non-personally identifiable information is data about usage and service operation that is not associated with a specific personal identity. Selby Gardens collects and analyzes non-personal information to evaluate how visitors use the Selby Gardens websites.  Non-personal data we collect may include the pages visited on the Selby Gardens websites, unique URLs visited within selby.org, browser type and IP address.

3. How do we use your information?
Selby Gardens uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to update you on services and benefits and to personalize some Selby Gardens websites. Credit card information is used only for payment processing and fraud prevention. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Selby Gardens and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
Personal data collected online may also be combined with information you provide Selby Gardens through other sources such as product registration, call centers or public events.  Non-personal data is aggregated for reporting about Selby Gardens website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

4. With Whom Do We Share Information?
Selby Gardens will not sell, rent or lease your personal information to others. Selby Gardens will not share your personal information with third parties except in responding to your requests for products or services.  Selby Gardens contracts with third-party service providers and suppliers to deliver products described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of Selby Gardens and may not use it for any purpose other than to carry out the services they are performing for Selby Gardens. These service providers may change or we may contract with additional service providers to better accommodate our customers. Selby Gardens will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.

5. Keeping your information secure
Selby Gardens is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Selby Gardens has in place appropriate physical and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

Credit card numbers are used only for processing payment and are not used for other purposes.

6. Children and Privacy
MSBG is concerned about protecting children’s privacy. If you are 18 years of age or younger, we do not want your personal information. Please do not submit any personal information to us. There may be areas within selby.org, where people may post messages or provide feedback, but anyone under 18 is again discouraged from providing any personal information. If a visitor known to be a child (under the age of 18) sends an e-mail to the Gardens, we will not create profiles or otherwise retain the information.

7. Tell a friend
If you choose to use a tell-a-friend program on our site, we will ask you for your friend’s e-mail address and automatically send your friend a one-time e-mail inviting your friend to visit the site. MSBG uses and stores this information only for the purpose of sending this one-time e-mail and to provide tell-a-friend message blocking, where available.

8. Changes to this statement
If there are updates to the terms of Selby Gardens Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Selby Gardens will provide notification to affected customers.